Key Performance Indicators (KPIs) for government’s most important contracts


There are some good (and not so good) examples of KPIs for a broad range of different contracts. This will be a useful resource to all Contracting Authorities in designing their own KPIs.

A list of central government’s most important contracts, also showing up to four relevant Key Performance Indicators (KPIs) for those contracts, and the performance of the vendor against those KPIs.


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